is an independent creative and strategic communications agency focusing on experience marketing, sales support, brand loyalty, audience engagement and social software – B2B and B2C.
 
Architected to deliver steady high-performance in the rapidly changing conditions of digital connectedness, setting up teams dedicated to a project and specific client needs. Based in Germany, with an office in Amsterdam, working all over Europe.
 
CEO Birgit Kriesche: “We believe outstanding communication is being created by high quality people, not agencies”.
 
WHAT WE DO – Consulting, strategy, development, creation and design, digitisation and digitalisation, management and production in experience marketing, corporate event, customer loyalty, relationship-building, print, magazin, motion media, social software and creative technologies.

CRM as we know it, is changing. Customer Relationship Management goes social and transforms to Social Relationship Building. The new kids in town are conversational commerce and audience engagement.

The distinction between marketing and sales is becoming fuzzier by the day. For example, social selling and content marketing both depend on sharing content strategically with an audience. The only difference is where that audience is in their buying journey.

Dr. Mark Leach, Global Head of Aftersales Communication for BMW and Mini

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